2024 Holiday Open Houses announced.
/
We are excited to announce our upcoming holiday open houses.
Exton Instagram feed.
West Chester Studio Instagram feed.
New SPA hours for fall
/
Check out our new spa hours for fall.
Kirsten attends the International Congress Of Esthetics & Spa show in Philly.
/
Last week, our Esthetician, Kirsten, attended the International Congress Of Esthetics And Spa trade show in Philadelphia. She sat in on seminars and educational classes to further her knowledge of skincare and see what new advances that have been made this year. While there, Kirsten also learned more about the Celluma LED light therapy and ProCell microchanneling services. It's always fun to attend these shows and try new products or services. Then, bring back some things that peak your interest to try and see how they might benefit our spa. Ask Kirsten about the show and let her share her knowledge of skincare by booking a facial with her.
Lauren Returns
/
We are excited to announce that Lauren Dannecker is returning back from maternity leave. She will be working every other Thursday starting April, 18th. Book your appointments today.
New Self Care Sundays
/
Introducing our Self-Care Sundays. Every 1st & 3rd Sunday of the month our spa will open for facial and massage services in our Exton Spa. To book a service, contact one of our front desk host at (484)872-8457. They will need payment in advance to reserve the appointment. This allows you to leave after your treatment stress-free as our spa will be open exclusively for you.
Logan completes KM Session Salon program.
/
Congratulations to our designer, Logan, for completing the Kevin Murphy Session Salon program. This program was designed to inspire hairdressers to think beyond the chair and explore new ideas that will evolve their skills as a beauty professional. Logan started this program last year attending 4 session workshops with brand educators from Kevin Murphy. These sessions consisted of intense product knowledge and hands-on styling techniques. For graduation, Logan completed a look of hair, makeup, and clothing based from the inspiration board she put together.
Next time you're in the salon, let Logan share with you her experience and knowledge of Kevin Murphy products.
Open Letter from BHS Owners Biff & Thomas
/To our loyal clients,
BHS owners, Biff & Thomas, want to thank you for supporting our business and our team of beauty professionals over our 16th year in business. As we enter 2024, we are humble to have clients who have become loyal to our business, sending us friends and family, and helping us grow. Over 16 years ago we made our mission statement as a guide for how we want to run our business. We work every day to achieve the goal of following our mission statement.
“To provide a place where beauty, wellness, comfort, knowledge, and personalized attention are combined to create a totally memorable and rejuvenating experience. We build enduring and rewarding relationships with our staff, clients, and community. Offering products and services that bring more balance into your life.”
As we grow, we have utilized all the tools possible to make it easier for you and our team, including our online booking and pocket salon app. Clients love the freedom and ability to make their own appointments as they need and see their own salon history. With this new way of booking, we have also had the misfortune of having those who abuse it. Mostly new clients or bots that make appointments at multiple salons in our area until the ideal one is found. Unfortunately, these new appointments don’t get canceled when they find a better time slot elsewhere, leaving us with open times on our books. Because our beauty professionals are commission based, we have implemented a new system that requires all clients to have a credit card on file with the cancelation policy that charges a 50% cancellation fee that is paid to the stylist for their time.
We understand that most of our clients do not abuse the system and show up for their appointments. We also understand that even our best clients get sick or have emergencies that require them to change their appointment last minute. Because of this we are making some updates to our policy. If you are a regular client with over 5 appointments within the last year, we are willing to understand these last minute changes. Only after 3 cancelations or no shows will we utilize the cancellation policy for our regular clients.
Our goal is to continue to bring you the best services the best way possible at the best value for you. This year we have several new stylists at Balance Hair Spa at our new talent level and our esthetician has been working hard at re-vamping our facial services. We invite you and your family to discover their talents along with the rest of our team of beauty professionals as we help them grow their books. Follow us on social media to see all our last minute specials that help them grow.
We appreciate your support, and we will continue to strive to bring you, your friends, and family the best salon & spa services in the area.
Thank you,
Biff & Thomas
Holiday 2023 announced.
/
Our HOLIDAY OPEN HOUSES are scheduled for the first two Fridays in December.
First time client specials with Maddy all month long.
/For the month of August, we’re running first time client specials with Maddy.
HOW TO BROW HAPPY HOURS
/Join us for one of two How To Brow Happy Hours with John.
Learn techniques to enhance & highlight your brows for a lasting Summer look using Chella.
Jacky Returns
/We are so happy to have Jacky back from an extra long maternity leave. She now has 2 boys at home to take care of along with her husband, Thomas. Let Jacky help you get your hair ready for warmer months ahead. She will be working every Monday & Tuesday with select Saturdays out of our West Chester Studio.
Alyssa had her baby!!
/We are so excited to announce the arrival of Ember Rain Kaeck to the world. She made a quick entrance on Sunday, April 2nd at 4:59am weighing 7lb 1oz. Alyssa is so excited for this new journey. Our team of beauty professionals will be picking up days at the studio to accommodate her clients. We will be reaching out to clients with appointments already reserved with Alyssa this week to reschedule.
New Floors are installed.
/We are excited to announce that our new floors have been installed. On March 1st we had an unfortunate flood due to a poorly installed washing machine. Since then our floors have been warping and becoming a safety hazard. We are happy that we were able to get these floors picked out and installed as soon as we could. They are much brighter, giving the salon a fresh new look. We will be re-doing the floors in the spa within the next two weeks as well.
Owners, Biff & Thomas want to thank every client we had to move to get this done. We appreciate all of your support of our business and our beauty professionals.
We now carry AG Care
/
Ask your stylist if AG would be a good fit for you and your hair type.
Our clients have been asking us for another line of products that cater to curly hair textures. We are happy to announce that we now carry select products from AG Care that cater to our curly clients and clients who prefer products that are vegan & Cruelty-free without drying sulfates, gluten, DEA, PABA, parabens, DMDMH and more.
Meet our Esthetician Kirsten
/Meet our Esthetician, Kirsten who works out of our Exton Spa Monday, Tuesday, Wednesday, Thursday, and Saturday each week.
More days for massage.
/We now offer massage services 4 days a week.
We are excited to announce that our licensed massage therapist, Sue Long, has opened her book to accommodate clients Wednesday through Saturday each week. Book your appointment today and see why she is getting rave reviews.
Holiday Open Houses
/
Join us for our Holiday Open Houses.
We are doing things a little different this year in Exton. Our usual caterer is not available this year, so we have moved our Exton open house to the afternoon for December 4th. Join us for light refreshments and cocktails as we celebrate the season with product samples, giveaways, raffles, 20% off all products, and our BONUS gift card sale.
Meet our spa team as they offer complimentary Dermalogica face mappings with our skin scope and aroma therapy hand and arm massage with Aveda.
Women's Short Haircutting class with Joel Hiatt
/
On Sunday, October 16th our team of beauty professionals, both in person and virtually, attended an advanced cutting class with Nashville's Joel Hiatt.
This class focused on women's short hair cutting techniques using Hanzo Sheers. This class was part of our monthly Equilibrium Sundays where our team gather at our West Chester Studio for education and motivation. It was a great class filled with useful information our stylist can pass on to their clients to obtain beautiful hairstyles.