Exton Instagram feed.
Strollathon for Rett Syndrome
/We are a proud sponsor again this year for the Rett Syndrome Strollathon on Saturday, September 26th. Our hair designer, Siobhann Bennett is s co-chair of this amazing event. Help us raise money and awareness for this great cause. Follow the link to learn more. (Click on the image)
An afternoon with Calecim Advanced Hair System.
/Learn more about this new 6 week hair restoration program from Calecim. The technology behind the product, how to use it at home or in the salon, who is a good candidate for this product, and the proven results it has shown.
If you are interested, send us an email at info@balancehairspa.com with the subject CALECIM, or ask one of our beauty professionals.
New Parking App in West Chester
/A quick reminder that West Chester has a new parking app you can use or one of the street kiosks to pay for parking. They are removing all meters in town, so please be aware of these changes next time you're in town.
Balance Hair Spa learn about a new extension line.
/On Monday, March 31st, Balance Hair Spa stylists, Hope, Jenny, Alyssa, and Maddy attended an extension product introduction at Ethos Beauty. They learned about a new line of extensions called Amplify, that are designed as an add on service without the need of ordering and waiting for your extensions to arrive. This line can assist in a simple addition to your hair for volume or length. We hope to have them in stock by summer.
Biff attends a social media class at Ethos Beauty.
/On Monday, March 31st, Balance Hair Spa owner, Biff Piner, attended a social media class at Ethos Beauty. The class covered everything from how to get a great picture, edit it, and share it to social media. Then covered all the steps required to have a social media page that works for your business and how to keep it fresh and up to date.
Cutting Class with KEVIN.MURPHY's Deanna Machi
/On Sunday, March 30th our team of beauty professionals were treated to a product knowledge and cutting class with Deanna Machi, a national educator with Kevin.Murphy. The class was in person and streamed live to our team members who couldn’t attend in person.
Welcome these new beauty professionals to our team.
/Colleen and Kenzie join us with experience with aveda professional color.
Kristin joins us as a graduate of Chrome institute and is trained with dermalogica.
2024 Holiday Open Houses announced.
/We are excited to announce our upcoming holiday open houses.
New SPA hours for fall
/Check out our new spa hours for fall.
Kirsten attends the International Congress Of Esthetics & Spa show in Philly.
/Last week, our Esthetician, Kirsten, attended the International Congress Of Esthetics And Spa trade show in Philadelphia. She sat in on seminars and educational classes to further her knowledge of skincare and see what new advances that have been made this year. While there, Kirsten also learned more about the Celluma LED light therapy and ProCell microchanneling services. It's always fun to attend these shows and try new products or services. Then, bring back some things that peak your interest to try and see how they might benefit our spa. Ask Kirsten about the show and let her share her knowledge of skincare by booking a facial with her.
Lauren Returns
/We are excited to announce that Lauren Dannecker is returning back from maternity leave. She will be working every other Thursday starting April, 18th. Book your appointments today.
New Self Care Sundays
/Introducing our Self-Care Sundays. Every 1st & 3rd Sunday of the month our spa will open for facial and massage services in our Exton Spa. To book a service, contact one of our front desk host at (484)872-8457. They will need payment in advance to reserve the appointment. This allows you to leave after your treatment stress-free as our spa will be open exclusively for you.
Logan completes KM Session Salon program.
/Congratulations to our designer, Logan, for completing the Kevin Murphy Session Salon program. This program was designed to inspire hairdressers to think beyond the chair and explore new ideas that will evolve their skills as a beauty professional. Logan started this program last year attending 4 session workshops with brand educators from Kevin Murphy. These sessions consisted of intense product knowledge and hands-on styling techniques. For graduation, Logan completed a look of hair, makeup, and clothing based from the inspiration board she put together.
Next time you're in the salon, let Logan share with you her experience and knowledge of Kevin Murphy products.
Open Letter from BHS Owners Biff & Thomas
/To our loyal clients,
BHS owners, Biff & Thomas, want to thank you for supporting our business and our team of beauty professionals over our 16th year in business. As we enter 2024, we are humble to have clients who have become loyal to our business, sending us friends and family, and helping us grow. Over 16 years ago we made our mission statement as a guide for how we want to run our business. We work every day to achieve the goal of following our mission statement.
“To provide a place where beauty, wellness, comfort, knowledge, and personalized attention are combined to create a totally memorable and rejuvenating experience. We build enduring and rewarding relationships with our staff, clients, and community. Offering products and services that bring more balance into your life.”
As we grow, we have utilized all the tools possible to make it easier for you and our team, including our online booking and pocket salon app. Clients love the freedom and ability to make their own appointments as they need and see their own salon history. With this new way of booking, we have also had the misfortune of having those who abuse it. Mostly new clients or bots that make appointments at multiple salons in our area until the ideal one is found. Unfortunately, these new appointments don’t get canceled when they find a better time slot elsewhere, leaving us with open times on our books. Because our beauty professionals are commission based, we have implemented a new system that requires all clients to have a credit card on file with the cancelation policy that charges a 50% cancellation fee that is paid to the stylist for their time.
We understand that most of our clients do not abuse the system and show up for their appointments. We also understand that even our best clients get sick or have emergencies that require them to change their appointment last minute. Because of this we are making some updates to our policy. If you are a regular client with over 5 appointments within the last year, we are willing to understand these last minute changes. Only after 3 cancelations or no shows will we utilize the cancellation policy for our regular clients.
Our goal is to continue to bring you the best services the best way possible at the best value for you. This year we have several new stylists at Balance Hair Spa at our new talent level and our esthetician has been working hard at re-vamping our facial services. We invite you and your family to discover their talents along with the rest of our team of beauty professionals as we help them grow their books. Follow us on social media to see all our last minute specials that help them grow.
We appreciate your support, and we will continue to strive to bring you, your friends, and family the best salon & spa services in the area.
Thank you,
Biff & Thomas
First time client specials with Maddy all month long.
/For the month of August, we’re running first time client specials with Maddy.
HOW TO BROW HAPPY HOURS
/Join us for one of two How To Brow Happy Hours with John.
Learn techniques to enhance & highlight your brows for a lasting Summer look using Chella.
Jacky Returns
/We are so happy to have Jacky back from an extra long maternity leave. She now has 2 boys at home to take care of along with her husband, Thomas. Let Jacky help you get your hair ready for warmer months ahead. She will be working every Monday & Tuesday with select Saturdays out of our West Chester Studio.

