A letter from Biff
At Balance Hair Spa, our mission is personal. Growing up with psoriasis was a constant battle with my own body. It wasn't just about the visible itchy patches or the flare-ups; it was the self-consciousness that came with them. I spent years hiding under long sleeves, navigating the physical itch and the emotional weight of feeling "different" in my own skin. In those early days, skin care felt like a chore. Trying products with big promises and little results. I learned firsthand that drugstore products often fail to deliver.
Everything changed when an esthetician introduced me to professional products with active ingredients and targeted spa treatments. I discovered how facials helped restore my skin’s barrier and how massage therapy helped lower the cortisol that often triggers my skin condition. It took time to gain the confidence to trust a spa professional. My own insecurities kept me fearful of humiliation.
When we opened in 2007, we wanted to create a sanctuary for restoration with professionals who understand those insecurities and are dedicated to help. Whether you are managing a chronic condition or the "wear and tear" of a high-stress life, our services are more than indulgences—they are essential maintenance for your wellbeing.
I personally invite you to take time and experience the benefits of a facial, a massage, or a treatment. It isn't about vanity; it’s about self-care. It’s the moment you stop rushing and start breathing. That shift in energy ripples outward, affecting how you show up for your family, your career, and yourself.
You deserve to be handled with care. You deserve to feel balanced.
Thank you for trusting us. We look forward to seeing you in the salon—and in the spa—very soon.
With gratitude,
Biff Piner
Owner / Salon Coordinator