Client Reviews
Here's what our clients are saying about us.
"I have been a client of Thomas Crisp for five years (since the salon opened in 2008) and my hair has never looked better. He has helped me restore my hair's health while still maintaining my long length and blonde highlights. Thomas is so kind and thoughtful that it is a joy to sit in his chair! He is a master at his craft and so talented. I truly look forward to my relaxing visits to Balance. It is always fun to sit in the Color Lounge during my color process and chat with other patrons too. Love this salon and love Thomas!"
Kate (review from our online client satisfaction survey) 5/25/12
"Love Balance Hair Spa Salon. Megan did an amazing job as usual!"
Kim (review from our online client satisfaction survey) 5/23/12
"Very warm and welcoming atmosphere!"
J.M. (review from our online client satisfaction survey) 5/19/12
"Dan is the best! He always knows what is best for me and changes it up to keep me 'fresh.' I love the salon, the modernness and cool factor. Just what the area needs! Also love the products!"
Kristina (review from our online client satisfaction survey) 5/14/12
"I absolutely loved my experience at Balance Hair Spa. The service was impeccable from the minute I walked in the door. Georgia did an amazing job on my facial. She gave me excellent recommendations on the different products that would suit my skin type. Did a demonstration of the cosmetics line which I loved and did purchase. I really appreciated her taking the extra time with me. She is an wonderful asset to your salon/spa. I have already recommended her to my mother and friends. Thank you!"
Amy (review from our online client satisfaction survey) 5/10/12
"Siobhann always does the best blowout!"
Lisa (review from our online client satisfaction survey) 5/3/12
"Darlene is great. Thanks a lot. Love both the highlight and cut. Thanks!"
Nicole (review from our online client satisfaction survey) 5/3/12
"This was my second visit to Balance and I must tell you it's my local oasis. From the moment one steps foot inside, you are embraced with positive energy. You are greeted, feeling instantly welcome, by not only the staff but the atmosphere as well. My stylist is Siobhann, an artist to say the least. I have fine/thin hair that is not easy to style but Siobhann took on the challange with ease. My hair has never looked or felt better. She listens, explains and suggests in a caring, trusting manner that helps one to completely relax and enjoy the experience."
Carol (review from our online client satisfaction survey) 5/2/12
"I asked Sue to give me a lighter shade for my highlight for the spring, and she did a fantastic job. I love the color. She is wonderful and always makes me smile when I see the results."
Laura (review from our online client satisfaction survey) 4/26/12
"Daniel is an amazing stylist and all-around genuine person. He listened to what I had to say about how I wanted my hair to look. He also gave me suggestions on ways to make my hair more manageable. I used his advice about getting the BKT Treatment and I am so glad I did! I have a whole new look! The amount of time he spent on my hair getting it to look just right, was something no stylist has ever done before. You can tell he truly cares and likes what he does. Balance Hair Spa is lucky to have you!"
Erin (review from our online client satisfaction survey) 4/20/12
"I was most impressed with the atmosphere, everyone is upbeat, friendly and welcoming. The apa is not only clean, it smells nice which in my experience is unusual given that many hair products have a strong unpleasant odor. Megan is absolutely adorable and her focus was to give me exactly what I wanted, the thing is I was not entirely sure myself what that was. Megan listened to what I said and then asked questions that helped her hone in on what I was looking for and she NAILED IT! I am sooooo in love with my color. I walked i to Balance Spa feeling nervous and stressed out, and I left feeling calm, relaxed and so happy with my hair. THANK YOU MEGAN!!!!"
Amy (review from our online client satisfaction survey) 4/20/12
"I have never had an updo done so quickly and so perfectly in my life. I got so many compliments. Heather did a fantastic job! Georgia did my makeup. She didn't like the first color, so she removed it and started over. And it was worth those few minutes. I don't normally wear makeup, so Georgia made it look as natural as possible. I loved it!"
J.G. (review from our online client satisfaction survey) 4/14/12
"I am a client of Jen Wheat. I have always had a difficult time finding the right words explaining to designers what I've wanted my hair to look like. So as a result, most salons would fall short for me...even salons well-known to this area! Jen is so wonderful and truly listens to the desires of her clients. After she listens to my hair "wishes," she then confirms with me using the proper verbage (that I can understand) and draws off her professional background, giving me even better suggestions. She is able to educate me on new ideas and top-notch information on the health of my hair. The results are AMAZING and I find the products used at Balance Hair Spa are healthier. Healthier products and great results are #1 on my list! My coloring seems to look richer and more natural! I am always in awe of her ability to do this. Any business is only as good as its professional staff. The minute you walk through the door at Balance Hair Spa there is a real sense of sincerity of appreciation and desire to enhance the clients experience! Love it, love it, love it!"
Pam (review from our online client satisfaction survey) 4/13/12
"Love the atmosphere at Balance! I live close, so after years of trying so many places, I decided to "commit" to this salon. So far I've had my hair cut and colored by Wendy and Trisa. I like both. I look forward to my visit each time!"
Jen (review from our online client satisfaction survey) 4/5/12
"Jen was great! Very friendly :-) Also, my cut is great, so easy to wash and style on my own."
Jennifer (review from our online client satisfaction survey) 4/5/12
"Wendy was very friendly and really listened to me. She made excellent recommendations based on my preferences."
Elizabeth (review from our online client satisfaction survey) 4/3/12
"I really appreciated that you all were willing to check ingredient labels for the things I am allergic to in most hair dyes. I did get a small, itchy reaction, but NOTHING like what I've experienced at other salons in the past. THANK YOU!"
Bonnie (review from our online client satisfaction survey) 4/3/12
"I love love love this salon! You feel like you are VIP the second you walk in. The service is top of the line."
Victoria (review from our online client satisfaction survey) 3/31/12
"Darlene and Megan are amazing -- I can't say enough! I am always greeted when I first walk in and always treated with respect. I love the idea of being offered something to drink. It is very clean. I recommend the salon to everyone I meet, even on Facebook."
Julie (review from our online client satisfaction survey) 3/16/12
"Dan is always so kind and courteous! Love going to him! He always listens and does a great job with color."
Marisa (review from our online client satisfaction survey) 3/16/12
"It is always a wonderful experience at Balance!"
Marci (review from our online client satisfaction survey) 3/15/12
"I adore your salon. I will start to tell everyone I know."
Lynne (review from our online client satisfaction survey) 3/3/12
"For all you ladies who are looking for a salon, this one has it all! I highly recommended Balance Hair Spa. My experience was wonderful from my first initial phone call to set up a consultation, until I walked out the door after my cut, color, and highlight. Everyone was friendly and made me feel like I was a long-time friend not a new client Dan did my hair and I must say I absolutely LOVE IT!!! He is not just someone who cuts hair with these cookie cutter styles, he truly is a professional hair designer and artist. At best he creates a style that fits you, not you fitting the style. His cut is edgy with a swanky look that you can dress up or be casual. I will recommend Dan to all my family and friends. He is a treasure to be shared!"
Stella (review from our online client satisfaction survey) 2/27/12
"Sue did an absolutely wonderful job! She is fantastic, and I would highly recommend her. Love my hair!"
M.L. (review from our online client satisfaction survey) 2/23/12
"I was thrilled with my haircut. It was exactly what I wanted."
Carol (review from our online client satisfaction survey) 2/20/12
"Hooray! I was so worried my hair would not live up to my expectations, but thanks to Holly, they far exceed them! So pleased! I will be back for sure."
Marsha (review from our online client satisfaction survey) 2/10/12
"Darlene was a great stylist. I was very happy with the cut and the highlight. And she was a great person with a great personality. I will be booking my next appointment with her definitely! Thanks!"
Nicole (review from our online client satisfaction survey) 2/10/12
"Trisa was wonderful! She really 'got' my hair and the challenges I was having with it. In one appointment she had my hair looking great and feeling more healthy than it has in years. I have a lot of thick, naturally wavy hair which has turned 'salt and pepper' through menopause. This has changed the texture and made my waves nearly impossible to work with. I made this first appointment thinking I needed a cut, but Trisa suggested giving the Deva Curl products a try first. After applying them and showing me how to coax and work with my waves, I did not even need a trim! I love my hair again and can achieve this look with ease and minimal time. I've already made my next appointment. Great experience!"
Karen (review from our online client satisfaction survey) 1/23/12
"Great cut and color. I'm all ready for the holidays. Thanks, Sue!"
Laura (review from our online client satisfaction survey) 12/22/11
"Rich gave me the best massage I have ever had, and I get a lot of massages at various spas and massage therapy places. I require a lot of deep tissue work. Rich was very intuitive, making sure he applied the proper amount of pressure in order to relieve tension and remove knots. Because I required deeper work, he asked me to work with him throughout the massage with stretches and breathing. It was obvious he had some good training. This was my first massage with him and I have already told several of my friends. I would highly recommend him!"
Mary (review from our online client satisfaction survey) 12/14/11
"Last week was my first visit to the hair salon (I'd been previously for a massage), and Daniel was amazing. I'd initially come in for just a trim, but we got to talking and I think he sensed that I needed a change so he recommended an asymmetric cut. I was comfortable enough after talking to him for only five minutes to say, 'Go for it.' Dan dry cut my hair and worked with my naturally wavy curls instead of working against them. He is a genius. I couldn't stop smiling through the whole appointment. I look fantastic and have found my new salon/stylist for life! Thanks, Dan!"
L.S.Y. (review from our online client satisfaction survey) 12/12/11
"Georgia was awesome! This is my first microderm experience and she did an amazing job! Very pleasant and friendly. She answered all my questions and was detail-oriented. I loved the whole experience and definitely would recommend her services!"
M.S. (review from our online client satisfaction survey) 12/8/11
"Sue did a great job with my color and cut. She is always concerned with how her customer's hair looks, and she shows that every visit. I would recommend Sue and Balance Hair Spa very highly."
Ronnie (review from our online client satisfaction survey) 12/7/11
"What a great experience! I LOVE my hair! Trisa was an absolute delight with her knowledge, humor and understanding of my hair wishes. Everyone was incredibly friendly and the spa itself is very modern and comfortable. I can't wait to go back for my next appointment! Additionally, the woman who waxed my eyebrows (so sorry her name slipped my mind) was knowledgeable, funny and gentle. Many, many thanks and congrats on a great hair salon!"
Melissa (review from our online client satisfaction survey) 12/3/11
"First time eyebrow tint and I was very happy with the results. Made my eyebrows look fuller!"
Erica (review from our online client satisfaction survey) 12/1/11
"Dan is wonderful and a great asset to this business. He truly uses all of his creative juices and talent to style your hair!"
Joan (review from our online client satisfaction survey) 11/30/11
"Balance Hair Spa is Chester County's most awesome salon. They offer so many services, the atmosphere is relaxing and the design of the spa that makes you feel like you're on a mini vacation! Trisa did my color and cut yesterday. Too bad we didn't do before and after photos! She talked with me as to what I had in mind, we discussed options and off she went with her very talented color techniques. I was finished looking like I "pop" which is exactly what I wanted my color to do. My cut is exactly as the photo I wanted. Trisa takes into consideration your facial shape, how much you want to have to do on your own, your hair texture — everything a stylist should ask their customer even if you've been with them before. Kudos Trisa, I absolutely love my color/cut and my hair color does 'pop.' I'm so excited!"
Lyn (review from our online client satisfaction survey) 11/28/11
"The facility was well cleaned, I was offered refreshments during my appointment and I felt at home. My appointment even got started a few minutes before my actual appointment time! Prices were reasonable too."
Megan (review from our online client satisfaction survey) 11/28/11
"I have been getting rave reviews on this haircut. Dan has been cutting my hair for almost 12 years, and I always have a great cut, but some are fantastic. Popular opinion says that this is one of those cuts! I attended a family reunion last week, and I just received an email from my 77-year-old aunt who 'just wanted to tell (me) that this new haircut is fantastic!' I can't recall when she last emailed me, so she must have been VERY impressed. A friend once told me that 'hair is the ultimate accessory, it should always be fun'. Thankfully, Dan keeps my hair fun!"
Ruth (review from our online client satisfaction survey) 11/11/11
"I've been going to Dan for many, many years. He always gives me the cut I am looking for. I get so many compliments, and I've recommended him to my friends. I feel very well cared for!"
Michele (review from our online client satisfaction survey) 11/6/11
"Holly is the BEST! Blonde haired girls are very particular about the color of blonde that we prefer. Holly has "nailed it" for me. I brought some pictures of hairstyles in with me for a new cut and my hair looks better than any of the pictures. I have very short hair and get tired of the style, but she is able to change things up for me even though I don't have a lot to work with. I have been seeing Holly for about a year (maybe longer) and I have no intention of switching to anyone else!"
Deborah (review from our online client satisfaction survey) 11/4/11
"Georgia did my makeup and Judy did my hair. Top notch!"
Laura (review from our online client satisfaction survey) 11/4/11
"I am new to the Northeast and unfortunately, went to another facility that gave me a horrible cut and color. I was frantic to have this repaired, but did not know where I could go or who I could trust. So I jumped on Google and found Balance — their reviews were amazing so I booked an appointment. I was greeted with a beautiful spa-like atmosphere and happy employees. But it does not stop there. Holly put me at ease in the first few seconds I spoke with her. I had a hard time explaining what I wanted to be done to my hair because I was distraught over the horrible cut. Holly said, "I got it. I know exactly what you want." I put my trust in her and in one hour I had a beautiful color and the PERFECT hair cut! She read my mind and did exactly what I wanted. I will NEVER go to another salon. Balance is professional, friendly, beautiful, skilled, convenient, accommodating, fun, welcoming, etc. I could go on and on. Trust me, don’t waste your time going anywhere else!"
Sherri (review from our online client satisfaction survey) 10/30/11
"This was my first visit to this salon. It is upscale, friendly and spotless. I had a wonderful experience with my stylist Wendy, who colored and cut my hair. Both services were beyond my expectations, and I am extremely pleased with the results. I highly recommend this salon along with Wendy and I am looking forward to a return visit."
Rosemary (review from our online client satisfaction survey) 10/24/11
"I am always pleased with the results after my apppointment with Holly! She is highly skilled and professional."
Anne (review from our online client satisfaction survey) 10/18/11
"Darlene is amazing. I can not say enough good things about her! She is extremely talented. I close my eyes and she does what she thinks will look the best. I have never had a haircut or highlight I did not like or get compliments on."
J.L. (review from our online client satisfaction survey) 10/15/11
"Christi is awesome! My first Reiki session was amazing. I have been dealing with a very complicated and heartbreaking situation for about a year. I was in a very depressed state of mind and felt very helpless and lost. I already knew a little about Reiki, but had never gone to a session. Because of my situation, I needed some kind of non-biased guidance or relief from the negativity and darkness. I went to my appointment not really knowing what to expect. I didn't say very much before starting, I just wanted Christi to do her work and see what she had to say. Within minutes she was describing what she was seeing and it was like she knew that I had been very sad for a long time. You'll always read things about the heat and all I can do is confirm that once the energy is flowing — you can feel it. All of my energy was trapped in my chest and there was so much tension in my shoulders, where I tend to hold all of my stress. Christi was actually able to break through my trapped energy and spread it out to balance me. I could feel the energy finally move down the rest of my body. She was also able to clear the energy from around my neck to help me communicate my emotions better. When I got home I was able to come to a decision about the next step in my situation. I have been able to think more clearly and calmly. I feel emotionally stronger, less stressed, less frantic, and the tension in my shoulders is so minimal that I can actually relax. Reiki has given me the clarity and strength to do what is right for me. My sessions with Christi have been an inspiration. I feel like I am myself again. Thank you, Christi!"
Julie (review from our online client satisfaction survey) 10/13/11
"Love Holly, she is the only person that know how to cut my hair."
Alicia (review from our online client satisfaction survey) 10/10/11
"I was happy with the cut that Trisa did. She made my hair more managable for me to deal with, and I look forward to having her color my hair during my next appointment. I was able to notice that she has received expert training on cutting in the past."
Leslie (review from our online client satisfaction survey) 10/10/11
"Wendy was wonderful! My hair was broken and I felt helpless. She gave me a fun and cute hair cut, we worked out a realistic plan for what my hair is capable of, and she helped me pick product which I am very happy with. Thank you!"
Leslie (review from our online client satisfaction survey) 10/5/11
"Megan did an excellent job cutting my hair for the second time! She has taken the time to get to know my hair and how it grows. She is adjusting my hair cut accordingly."
Jill (review from our online client satisfaction survey) 10/4/11
"After my initial consultation with Trisa, I felt confident with her expertise and knowledge of both color and extensions and scheduled an appointment. I had concerns with my recently damaged, overprocessed and dried-out hair. Trisa introduced me to a sulphate-free line of products to improve the condition of my hair (which it did). I was also very anxious to get extensions, but concerned with having extensions that would look natural and blend with my naturally, very curly, often "fuzzy" hair. She recommended the Dream Catcher extensions, chose the exact type and texture for me, and then needed to bleach and dye to match my desired color. She did an incredible job! I am so thrilled with my new color, and the extensions are blending perfectly! She's also experienced with the Deva curl cut and gave me a great cut. I highly recommend her to anyone, especially to ladies with curly hair, as we often have trouble finding a stylist who can properly cut and style our hair. Trisa is amazing! Thank you so much!! Will be seeing you soon!"
N.S. (review from our online client satisfaction survey) 10/1/11
"Heather was WONDERFUL!!!!! She got my hair exactly the way I wanted it to look! After chemotherapy, my visits to the hair salon have always been very disappointing. My hair color and texture changed, and my old stylist wasn't able to give me the look I wanted. I called for an appointment and lucked out by being one of Heather's clients. My hair looks great and I haven't felt so good in a long time. She fixed the color problems and my hair is bright, shiny and healthy-looking! The cut is amazing too. I can't say enough good things about Heather and will tell all of my friends to give her a try. Thanks so much!"
Donna (review from our online client satisfaction survey) 10/1/11
"Everyone is so friendly! Thank you."
E.V. (review from our online client satisfaction survey) 9/26/11
"Dan did a terrific job as always. I love the color. I also want to give kudos to Dominick. He performed my shampoo, and I have to say that it was the best shampoo that I ever received (and Dan gives an awesome one). The massage that Dominick gave as he was shampooing was absolutely wonderful. In fact, I think I feel asleep, that's how relaxing it was."
H.H. (review from our online client satisfaction survey) 9/19/11
"Absolutely loved what Daniel did to fix a haircut I had done elsewhere. Going forward, I will now continue to go to Daniel for all my hair needs."
Leona (review from our online client satisfaction survey) 9/16/11
"Trisa always does a great job!"
Anne Marie (review from our online client satisfaction survey) 9/16/11
"Jennifer is a true gem. She is kind, attentive and extremely talented. I love what she did with my hair and I never say that. I didn't know how to blend my gray and get the highlights I wanted. Jen listened to me and then knew what to do to make it look exactly like I wanted. I finally have the color I've always wanted. In addition to really listening and doing an amazing job, Jen was friendly and informative, giving me a ton of information on products, hair styling techniques and tools. I'm also so ecstatic to have found a salon that carries high-quality styling products that are healthy and organic! I think I found heaven. Thank you so much, I will be back and referring people as well. I look forward to my next visit!"
Amy (review from our online client satisfaction survey) 9/14/11
"Megan made my daughter's experience of the lip waxing great. She did a great job and she is very professional. Great job, Megan! We will be back to see you for another lip hair removal soon."
Gillian (review from our online client satisfaction survey) 9/9/11
"This salon is a fun place to come. The stylists are friendly and very knowledgeable in what they do."
Kate (review from our online client satisfaction survey) 9/6/11
"Heather is a great stylist. She does a great job on my hair and she has a great personality. The salon is very nice! Thanks!"
Nicole (review from our online client satisfaction survey) 9/3/11
"Daniel makes you feel like you're spending time with an old friend. I love my hair and the fact that we planned a future for my hair. He is a keeper!"
Linda (review from our online client satisfaction survey) 8/31/11
"Holly was awesome! My hair hasn't looked this good in ... I don't know when. (I got highlights, lowlights, hair cut & style.) It was a great experience."
Celeste (review from our online client satisfaction survey) 8/29/11
"I have been to almost every barber shop and salon I could think of, and I have never been able to get a good haircut or be satisfied. But coming here changed that. Daniel is the best I've had, and I can say that I like it and actually finally be satisfied."
Kevin (review from our online client satisfaction survey) 8/26/11
"Wendy was fantastic! She made me feel so comfortable and did just what I asked for. After some very bad experiences lately, I will definitely stay with Wendy - she was fun to hang out with also! Thanks Wendy, you're the best!"
Jennifer (review from our online client satisfaction survey) 8/18/11
"Marsi did a great job with my massage! I would definitely make another appointment with her in the future. Thanks!"
Angela (review from our online client satisfaction survey) 8/12/11
"Megan did an amazing job blending highlights to my hair color, cutting and styling with conscientious attention to detail. The challenging goal of, "I Need to be a knockout tonight!" was achieved with her artistry, professionalism and positive, friendly demeanor! Thank you!"
Kris (review from our online client satisfaction survey) 8/4/11
"Best highlight color I have had in years (with Thomas)."
Renee (review from our online client satisfaction survey) 8/3/11
"My hair worked out very well. I did not wash it for a week afterwards due to fear that I could not make it look as good as Dan did! It has been working. I would like to come in again soon."
Teresa (review from our online client satisfaction survey) 8/2/11
"It is Darlene's second day at Balance. She is very nice addition to the staff, and I am very pleased with my haircut. Thank you!"
Elizabeth (review from our online client satisfaction survey) 7/28/11
"I always feel welcomed at Balance Hair Spa!"
E.V. (review from our online client satisfaction survey) 7/24/11
"My stylist is fantastic! I wanted to do something new with my hair but was a little nervous. She helped me pick a new style that I love. And the rest of the staff at Balance Hair Spa is always pleasant as well. I enjoy getting my hair styled here and would recommend it to anyone!"
Allison (review from our online client satisfaction survey) 7/23/11
"I have been going to Balance Hair Spa for over four years. It is the best salon that I have ever been to. I feel relaxed after a long day at work, I feel refreshed after my treatments and it is like meeting old friends every time I go to the salon."
Dorothy (review from our online client satisfaction survey) 7/11/11
"Judy is great! She listens to what I want done and does it, while at the same time makes suggestions as well. I have been trying to find a salon that I liked for my hair for over 5 years now and have found it. I love my hair since I have been going to Balance."
Ellen (review from our online client satisfaction survey) 7/11/11
"Loved Sue!! Was my first visit and she was terrific. She took her time, and I didn't feel rushed at all. She was meticulous in her styling. Did not have to redo my hair when I got home and that is a huge plus. Will definitely be back and will recommend the salon and Sue."
Brenda (review from our online client satisfaction survey) 7/9/11
"I moved to China with my family, but I make an appointment with Daniel every time I come back to town. Always a great cut!"
David (review from our online client satisfaction survey) 6/29/11
"Georgia was great, and I love coming to your spa for facials and massages."
Kathy (review from our online client satisfaction survey) 6/28/11
"Georgia was very professional and quick with my Brazilian wax. She did a great job."
Hannah (review from our online client satisfaction survey) 6/28/11
"Love my summer cut and color! Sue is fabulous!"
Laura (review from our online client satisfaction survey) 6/21/11
"I called for a blowout and would typically see Siobhann (who I love) but since she is on leave, I made an appointment with Sue. She did a fantastic job! I was intially a little nervous because Sue didn't know me or my hair, but in the end my nervousness was not worth it! The blowout stayed all day, even with the 100+ degree temperatures!"
Rosemary (review from our online client satisfaction survey) 6/9/11
"Dan colored my hair with a 'painting' technique, and I have received many compliments on the color. Thank you, Dan!"
Kathy (review from our online client satisfaction survey) 6/2/11
"Judy is the best! My highlights look natural, but better!"
J.G. (review from our online client satisfaction survey) 6/1/11
"Trisa really knows the latest trends and most up-to-date approaches to hair. She listens well and shows a keen attention to detail. I would definitely recommend her for cuts and color!"
Jessica (review from our online client satisfaction survey) 5/22/11
"Holly is wonderfully friendly and a superb colorist and stylist. I have been getting hair cut and colored in Philadelphia for years. Holly gave me a cut and color that is the best I have had, and it is only five minutes from home. The salon is a great find!"
Janice (review from our online client satisfaction survey) 5/19/11
"Another exceptional experience at Balance! Pleasant atmosphere, upbeat staff and professional technicians. What more could you ask?"
T.I. (review from our online client satisfaction survey) 5/19/11
"I followed Trisa to Balance, and right from my first visit I felt welcomed, the kind of feeling you get when you are a long-time client. The salon is beautiful! Bright and lively too. You have a gem in Trisa!"
Ann (review from our online client satisfaction survey) 5/17/11
"Georgia was awesome!"
Traci (review from our online client satisfaction survey) 5/12/11
"I have been going to Dan for innovative hairstyles for many years. I recently moved to Tucson, AZ, and still travel across the country to benefit from his talent and creativity. He is always knowledgeable and up-to-date about trends, new products and techniques. He recently introduced me to Balayage and my hair looks amazing. In addition, he always makes me feel as if I am the most important client he has and each appointment with him is a special experience. He is such a treasure. Chester County is so fortunate to have his creative genius and dedication to client satisfaction.
Lynn (review from our online client satisfaction survey) 5/10/11
"I just love the salon. Everyone is so friendly and kind! Dan is amazing!"
Marisa (review from our online client satisfaction survey) 5/6/11
"I followed Judy from her former salon. She is the best!"
Jennyfer (review from our online client satisfaction survey) 5/4/11
"I have had two facials with Georgia, and I am loving the results! She is fantastic!!!! So glad I found Balance Hair Spa!"
Rona (review from our online client satisfaction survey) 4/28/11
"Daniel was so knowledgeable and enthusiastic about making my hair look its best. He gave my long corkscrew curls a layered style that was really flattering and I couldn't be happier with it! Thanks Daniel!"
Amy (review from our online client satisfaction survey) 4/26/11
"I wanted to do a little different highlight color this time. Sue made a great suggestion, and she made it happen. I totally love my color!"
L.M. (review from our online client satisfaction survey) 4/21/11
"Georgia is the best! She is an expert in facials, lash tinting and waxing. I trust her with my face and that's saying a lot! She has perfect recommendations for each skin type and the varying differences in aging skin. Balance is the ONLY place to go for spa services!"
Joanne (review from our online client satisfaction survey) 4/14/11
"Siobhann was great! My hair hasn't looked this great in years — the cut and color are EXACTLY what I wanted. She listened to me, asked questions about my preferences and ultimately delivered a wonderful experience and result. I could not be happier. Thank you!"
Shelly (review from our online client satisfaction survey) 4/14/11
"I researched salons on the internet with in a 5-10 mile radius of my future residence and chose Balance Hair Spa on a trial basis, though browsing your site I knew the experience would be rewarding, which it was. The natural light flooding the interior, cheerful greetings, color through out, natural products and of course, satisfaction with my service are commendable. I wish you much success!"
Charisse (review from our online client satisfaction survey) 4/14/11
"Since I moved here from Los Angeles 4 years ago, Balance Hair Spa has been my salvation. Every service they provide is A-Maz-Ing! Its like a little bit of home for me. I have tried other salons when I first arrived in the area and nothing compared to the relaxed atmosphere and professional services at Balance. The staff is Fab-U-Lous too. When you go to Balance you'll never want to leave!"
Joanne (review from our online client satisfaction survey) 4/13/11
"Judy absolutely gave me one of the best full highlights I've experienced or seen others experience.
Many thanks for an awesome job!"
Marie (review from our online client satisfaction survey) 4/12/11
"A very pleasant and welcoming atmosphere — nice and relaxing."
T.M. (review from our online client satisfaction survey) 4/9/11
"Gina does a great job with my nails!"
Kim (review from our online client satisfaction survey) 4/7/11
"Excellent haircut — and I love the color and highlights that Judy gave me."
Eileen (review from our online client satisfaction survey) 4/6/11
"From the moment you step through the door into Balance, you know you're in for a special experience. I was warmly greeted as I came into the lovely waiting area and someone immediately offered to take my coat. I've been having my hair done at Balance for a while now, but at this visit also got a manicure. Gina did a very nice job on my nails and made my hands feel wonderful. I hesitate to speak too highly of Daniel, my stylist, as I'm afraid he'll then be too busy for me to get an appointment! Seriously, though, he is the reason I continue to travel 30 miles from home to get my hair done. I don't need to bring a picture of a desired hair style, because he instinctively knows what works for me. I constantly get compliments on the cut and color. All this in such a warm, welcoming setting makes Balance Hair Spa one of my favorite places!"
Terri (review from our online client satisfaction survey) 4/6/11
"I've had many massages, and I think this one with Marsi was perhaps the best yet. She personalized her pressure and technique to suit my needs and her soothing voice just completed the relaxation. I can't wait for my next session with her. Also, I love the washcloth/towels in your restroom. Good job going green!"
Jenni (review from our online client satisfaction survey) 4/4/11
"Very happy with my haircut by Wendy. Balance Hair Spa staff are the best. Thank you!"
Elizabeth (review from our online client satisfaction survey) 4/1/11
"This was my first visit to Balance Hair Spa and from the outset I knew I was in good hands. I was ready for a big change (deciding to cut off about 10" in length), and Judy was perfect for the job. She made some great suggestions and came up with a cut that I love. I will definitely be back to see her again!"
Marsha (review from our online client satisfaction survey) 3/22/11
"Holly and Georgia are upbeat and informative every step of the way, with creative solutions readily offered for all my 'beauty issues'. Friendly and professional, they are good listeners who really impressed me with the results of their work. I have already recommended a friend who plans on becoming a regular."
Anni (review from our online client satisfaction survey) 3/21/11
"I told Thomas that my hair loves to pull red and my highlights sometimes have a red tint, and I really wanted it be on the blond side for my sister’s wedding. He made sure the color was just what I wanted. I went to another hair salon with the wedding party for an updo and got a ton of complements from the stylists on my highlights. I also had a brow waxing from Siobhann who did a great job. I am very particular about my brows and usually drive 45 minutes to get them done, but my appointment was canceled last minute and Balance was able to fit me in. I am glad they were because now I don’t have to go so far for my brow waxings."
Katie (review from our online client satisfaction survey) 3/17/11
"Needed something new, tried out Balance Hair Spa, loved it. Very friendly and professional staff. My highlights and cut exceeded my expectations!"
Melissa (review from our online client satisfaction survey) 3/12/11
"Judy cut my hair while working in KOP. Based on her work, positive energy, and friendliness, I followed her to Exton and it seems like she landed at a great place. She is a real asset to any salon. Good call in bringing her in."
Dave (review from our online client satisfaction survey) 3/8/11
"Holly is great! I have been a client of hers for 2 years now and love her highlights and cuts! Would definitely recommend her to anyone."
Jaime (review from our online client satisfaction survey) 3/8/11
"I have been to Balance twice so far and have been very happy with my services. I loved the cut and styling with my hair. I am definitely coming back here again. I found Balance after a long time and a bunch of bad experiences — and I am not going anywhere else now. I love the new place and the great ambience too! I have told all my friends to try out Balance!"
S.B. (review from our online client satisfaction survey) 3/7/11
"I really like your salon and my friends like my hair."
Briana (review from our online client satisfaction survey) 3/3/11
"After a long, 11-hour workday, Balance Hair Spa is a veritable oasis of calmness. I can always rely on the staff to be pleasant and welcoming. Daniel provides such a soothing respite from a hectic day with his calm manner and great scalp massage! The asymmetrical style he designed for my hair has garnered many compliments. Can't wait for my next appointment!"
T.I. (review from our online client satisfaction survey) 3/3/11
"Wonderful experience, as usual!"
Julie (review from our online client satisfaction survey) 3/3/11
"Thanks, Dan, for another fabulous touch up! I loved the blow out! You're the BEST."
Linda (review from our online client satisfaction survey) 3/2/11
"Siohbann is an excellent addition to your team! Her blow drys are the best!"
Mary (review from our online client satisfaction survey) 2/28/11
"Balance Hair Spa has the nicest staff. Thank you!"
Elizabeth (review from our online client satisfaction survey) 2/26/11
"Sue did a phenomenal job on my hair. The cut and color are fabulous. I got a wonderful new look, and I am very happy."
Laura (review from our online client satisfaction survey) 2/17/11
"I have had a lot of facials in many different salons prior to coming to Balance, but none of them even compare to the facials I receive at Balance! My skin looks amazing immediately after and for weeks after. Georgia is amazing!"
Kristen (review from our online client satisfaction survey) 2/17/11
"I love my hair and color by Daniel!"
J.C. (review from our online client satisfaction survey) 2/14/11
"The Deva Curl Cut was and is a great cut! I bought some Deva products and am following the directions Thomas gave me and it is working! I just referred a friend and she is making an appointment."
Pam (review from our online client satisfaction survey) 2/10/11
"The salon and spa area are very clean and stylish. The energy level is high and very vibrant. The stylists and reception employees all seemed happy to be there and help you. I will not only be returning, I will be sure to try the spa services in the future!"
Stephanie (review from our online client satisfaction survey) 2/9/11
"Heather cut my hair. She is very nice, and I was pleased with the haircut. Thank you!"
Elizabeth (review from our online client satisfaction survey) 2/2/11
"Balance Hair Spa is THE BEST! I have been searching for a salon in Chester County for 5 years. I think I have received some sort of treatment from nearly every stylist and everyone is top notch! The energy is great, the place is cool, the decor is relaxing and clean,nice decor. And after using the products for the last month, my hair already feels and looks so much healthier. Next month, I have scheduled a DevaCurl Cut with Thomas and I can't wait! Anyone and everyone is destined to have a satisfying experience at Balance."
Stacey (review from our online client satisfaction survey) 2/1/11
"This was my first visit to Balance. I had a cut with Holly, who was very sweet. She listened to my questions and had great suggestions."
Allison (review from our online client satisfaction survey) 1/31/11
"I had a massage and facial. I loved my facial and loved Georgia. I will definitely come back and get another facial."
Liza (review from our online client satisfaction survey) 1/27/11
"The staff was very friendly and personable. They were also knowledgeable and skilled."
Kathleen (review from our online client satisfaction survey) 1/22/11
"Kristine did a great job with my Swedish massage, and I would definitely come back to get another."
Renee (review from our online client satisfaction survey) 1/17/11
"As always, Thomas gave me a great haircut! It is difficult to find someone who does really good short hair cuts, but he is really good. I have hair that looks really fabulous if it is cut well, and I am really pleased with the way he cuts it."
Pat (review from our online client satisfaction survey) 1/8/11
"Finally...a professional who understands short, wavy hair and how it needs to be cut. Looking forward to my next DevaCurl Cut appointment with Thomas and happy to find a new home for all my salon services."
Janice (review from our online client satisfaction survey) 1/6/11
"Siobhann is at Balance and I couldn't be happier! As always, Siobhann did an amazing job on my color, cut and blowout! She is the BEST! I love the salon, it is beautiful!"
Lisa (review from our online client satisfaction survey) 1/6/11
"My visit to Balance was a perfect way to end 2010 and get ready for the New Year. I love the ambience of the salon and the way I'm treated like a special client by everyone there. Everyone seems to truly enjoy working at Balance and their enthusiasm is evident. As usual, Daniel made my hair look spectacular and provided the little extras — brewed tea, biscotti, hair care recommendations — that make visiting Balance a rewarding, relaxing experience."
T.I. (review from our online client satisfaction survey) 12/28/10
"I don't normally go to a place that costs good money because I never feel my hair looks any better. Balance Hair Spa changed my mind about that. It is not even about the hair -- it's about making me feel beautiful and pampering me. My stylist took time to evaluate what would be best for my hair and could sense that I am not a big risk taker. We talked about great products for my hair which I will definitely be investing in, and he told me about how much he enjoyed Balance, because the staff offers so much diversity. There's a stylist for everyone. Great vibes, beautiful set-up and STILL affordable. Thank you, Balance!"
Caitlin (review from our online client satisfaction survey) 12/16/10
"This was my first visit, and I can honestly say how impressed I was with everyone at Balance Hair Spa. Everyone was so nice and friendly. I had been going to the same hairdresser for many years, and I needed to make a change. I found exactly what I was looking for at Balance Hair Spa. Thanks!"
Connie (review from our online client satisfaction survey) 12/9/10
"Holly is great. You are lucky to have her!"
Tara (review from our online client satisfaction survey) 11/26/10
"Thomas did an awesome job as always. I wanted to change my style, and he gave me exactly what I wanted."
A.A. (review from our online client satisfaction survey) 11/22/10
"Georgia did a knock-out job. My facial was just in time for my wedding and each problem area was cleared up in the nick of time. Thanks!"
Sarah (review from our online client satisfaction survey) 11/12/10
"As always, Georgia was very friendly and accommodating. The warm, welcoming atmosphere is what makes me come back to this place every time."
A.A. (review from our online client satisfaction survey) 11/11/10
"Dan always provides terrific service. Today I wanted to change my hair color from blonde/caramel to red. He knew just the shade of color that would look good with my skin tone. I absolutely LOVE it!"
Helene (review from our online client satisfaction survey) 11/9/10
"I'm always nervous about trying a new stylist, but Holly put my worries to rest immediately. She is friendly and talented - and I love how my hair looks."
Pat (review from our online client satisfaction survey) 11/5/10
"I love my hair. I have been trying to get this cut for three years. Finally found the salon and person who could do it!"
Barbie (review from our online client satisfaction survey) 11/2/10
"Love the cut! Love the products. I got some last week. They work great with my hair."
Amanda (review from our online client satisfaction survey) 11/2/10
"Georgia was so sweet and made my Brazilian wax less painful!"
E.J. (review from our online client satisfaction survey) 10/26/10
"BEST HAIRCUT EVER! Daniel always does a super job, but outdid even himself this time. I've had so many compliments on the style and color. Can't wait to come back!"
Terri (review from our online client satisfaction survey) 10/26/10
"Daniel did a wonderful job (as usual). He is an extremely talented stylist and such a gentlemen to boot! The service is fantastic and I love the salon. Everyone is delightful!"
Amy (review from our online client satisfaction survey) 10/22/10
"I have been with Holly over a year now and I love her work. I get comments all the time regarding my hair and color."
Donna (review from our online client satisfaction survey) 10/20/10
"Daniel expertly suggested the perfect color to compliment my skin tone and eye color. He used my hair's natural characteristics to create a cut that not only fits my lifestyle, but makes me feel younger and sexier. Thanks Daniel! I've received many compliments and tell everyone about Balance."
Sherri (review from our online client satisfaction survey) 10/18/10
"Dan has been coloring my hair for almost a year now, and I am always extremely happy with how it turns out. He really understands the science of coloring and how it will translate on his clients, I would highly recommend him and the salon as well."
Hillary (review from our online client satisfaction survey) 10/9/10
"Everyone is friendly, and I feel like I am pampered everytime I come to the salon. It is a very relaxing experience!"
Constance (review from our online client satisfaction survey) 10/7/10
"I cannot say enough about the hospitality I received at my appointment. I definitely will continue to schedule my needs with the experts."
Joan (review from our online client satisfaction survey) 10/5/10
"It was the best massage I have ever had! The scented massage oils and bamboo sticks made it the most unique experience!"
Kristen (review from our online client satisfaction survey) 9/25/10
"Georgia did a GREAT job on waxing my brows -- they were a mess! Thank you so much!"
Amanda (review from our online client satisfaction survey) 9/16/10
"I was extremely happy with my haircut by Sue. I have wanted to make a change, and I took the plunge and tried Balance. Sue was exceptional. She took the time and listened to what I wanted and was friendly and helpful. I asked her opinion about the color and made an appointment to return. I am happy that I made the change."
Mary Ann (review from our online client satisfaction survey) 9/14/10
"Going to Balance Hair Spa's new salon in Exton, PA, is an experience everyone owes themselves! If the salon, with its atmosphere, isn't something that lifts all the stress off your shoulders, then the staff most certainly will. I had been going to Thomas for 6 years. ln January 2010, I took my best girlfriend to have her hair cut, colored and styled. She had never been to a professional salon before and, at the age of 41, I wanted more than anything to give her the best -- and for me, that is Thomas Crisp. She was awed by this man and we were all awed by what he did for her. Everyone deserves to be put in this gentlemen's more than capable hands and watch the artist at work! Enjoy, you'll never be the same again!!"
Robin (review from our online client satisfaction survey) 9/13/10
"I had the manicure special and paraffin wax treatment with Jenny. She was great. She noticed my toenails, after I told her I had an artificial hip, and it was impossible to get down there! My husband had cut them the night before. She bent down and filed them into shape out of the generosity of her heart! Very sweet person! I will definitely come back to see Jenny, and next time it will be for a pedicure!"
Mary (review from our online client satisfaction survey) 9/11/10
"Kristine is so comforting and soothing with her massage therapy. The ambience is very relaxing. She understood the pain-points and took good care of me. Thumbs up!"
Shanti (review from our online client satisfaction survey) 9/2/10
"Daniel always takes the time to really understand what I want and always provides good suggestions. I always have a great experience. I'm excited about his new opportunity at Balance Hair Spa."
Angela (review from our online client satisfaction survey) 8/25/10
"Daniel is an absolute master at hair cutting and coloring. I had been a client at another salon, but tried to find something closer to home when he left there. I was never as satisfied with my color and style, though, so when I heard he was at Balance, I booked an appointment. It's so refreshing to have a stylist give ME ideas instead of me having to figure out what would look good on me. After all, who's the "expert"? With Daniel, I am always confident that when I leave his chair, I will have the most suitable style. I had people who rarely speak to me coming up and commenting on how good my hair looked. The salon is wonderful, too. Thank you for a relaxing atmosphere and a fabulous experience!"
Terri (review from our online client satisfaction survey) 8/19/10
"I loved my facial! Can't wait to come back for another one! Thanks, Georgia!"
Megan (review from our online client satisfaction survey) 8/17/10
"This was my first appointment with Thomas. He was just wonderful. He understood exactly what I wanted and gave me a cut that I absolutely love."
A.A. (review from our online client satisfaction survey) 8/17/10
"The salon is beautiful and very conducive to a relaxing experience. Dan is so creative. I love that I can make an appointment with him and trust him to change the style or color of my hair in a way that I ALWAYS like. I feel honored to benefit from his knowledge, experience, creativity and professionalism."
Lynn (review from our online client satisfaction survey) 8/16/10
"Great experience. My stylist took a lot of time with me and listened to what I wanted, explained the process and offered products to help. I am very happy with the level of skill."
Michelle (review from our online client satisfaction survey) 8/12/10
"The salon is beautiful, with all the windows letting natural light shine through. I had a wonderful time getting pampered, and I love my new hairstyle."
Brianna (review from our online client satisfaction survey) 8/12/10
"Georgia did a fantastic job on my facial. I was having a little break-out problem and was getting married a week later. The facial was perfect timing before my wedding -- my face was perfectly clear and the pictures turned out great! :)"
Sarah (review from our online client satisfaction survey) 8/11/10
"Going to Balance was my first experience, and I was totally thrilled with my color and cut. My stylist was very professional while discussing the color that would suit my skin tone, and the haircut that would suit my lifestyle and hair texture. Thank you for making me feel comfortable and so very happy. I will recommend Balance Hair Spa to all my friends."
Clara (review from our online client satisfaction survey) 8/10/10
"Sue did an excellent job on highlighting and cutting my hair. I just love her!"
Melissa (review from our online client satisfaction survey) 8/9/10
"Dan outdid himself this time. I love the color (maybe it's the new products) and the style he suggested is great!"
Charlene (review from our online client satisfaction survey) 7/29/10
"Excellent service. Georgia did an incredible job with my eyebrows. I have had so many compliments."
K.B. (review from our online client satisfaction survey) 7/26/10
"After 2 sessions with Georgia, my acne scars were almost gone and my skin looked amazing! I got so many compliments on how great it looked. She is a miracle-worker!"
Katherine (review from our online client satisfaction survey) 7/9/10
"Another beautiful cut and color. I still cannot get over the warm and welcoming atmosphere of the salon -- it is fantastic! I am excited about the new location -- it's even closer to me. I will see you at the Grand Opening Gala on July 10th!"
Tina (review from our online client satisfaction survey) 7/1/10
"I have gone to almost every stylist at Balance, and it doesn't seem to matter to whom I go... they all do a great job! At other salons, I may have worried about switching to another stylist if my regular one was not available. But at Balance, they are all excellent! I also bought some cute gifts and jewelry last visit! Thanks!"
Mary R. (review from our online client satisfaction survey) 7/1/10
"I'm so happy I discovered this salon. It was refreshing to be among such a friendly, laid-back staff -- a welcome change from other salons. I've gotten many compliments about my color and the style is so easy to maintain. Thank you!"
Jennifer (review from our online client satisfaction survey) 5/12/10
"I needed a cut correction and new ideas for future hair styles. My stylist was really helpful and easy to talk to. My cut hasn't been this good in years. I'll be back."
Sue (review from our online client satisfaction survey) 5/11/10
"Fabulous cut and color by Sue. She was also so accommodating with my busy schedule that evening."
Laura (review from our online client satisfaction survey) 5/2/10
"Superior salon! Very warm and welcoming atmosphere and staff. Very impressed by the caliber of stylists there and their level of expertise. If you color your hair and want a salon that really knows "color", it's Balance Hair Spa! I was more than satisfied, and my stylist chose exactly the color that was best for me and it turned out to be the very color I wanted. Very talented. I loved the way she cleaned up my previously botched up cut a few months ago and she styled it just like I liked. You really need to give this salon a try if you are looking to change from where you are or are new to the area. I was so impressed, and so happy to have found them."
Lyn (review from our online client satisfaction survey) 4/23/10
"Always a great experience!"
Melinda (review from our online client satisfaction survey) 3/31/10
"I went to Thomas, he is good! And I like how he didn't try to push me have more services."
Stephanie (review from our online client satisfaction survey) 3/23/10
"As always, a positive experience at Balance. I went in not 100% sure what I wanted other than a change. I came out with fantastic new highlights. They aren't too much -- just enough to show change. I was extremely happy with my visit and will continue to recommend to others."
Rebecca (review from our online client satisfaction survey) 2/12/10
"I have to admit, I am a "salon snob." I have been to many different salons in the area and have seen many different hair stylists. I have never been quite satisfied. I went in with my "gray showing" feeling quite frumpy and came out with no gray and gorgeous blond highlights! This is the best cut and color that I have ever had...and remember, I have experienced many, all over Chester County! Since my last visit, I have had so many compliments and felt very comfortable referring people to Balance! I can't wait until my next appointment!"
Liz (review from our online client satisfaction survey) 2/3/10
"My hair color with the five foil highlight is fantastic. Many people have commented on the color. I've referred at least five strangers to your salon. Great job, Thomas!!!"
Kathleen (review from our online client satisfaction survey) 2/3/10
"Wow! What a stroke of luck that I happened upon Balance Hair Spa! I had used a "box" hair color to rid myself of gray roots, and realized that was a mistake. Thomas highlighted and colored my hair, and it was beautiful! The cut was great too. My hair was so soft, and I felt like I looked younger. I was impressed that Thomas did not use all kind of spray products on my hair upon finishing the styling. He did not need too, the cut spoke for itself! Will definitely go back and take advantage of facial services. Very warm atmosphere, and Thomas made me the most delightful cup of tea!"
Mary (review from our online client satisfaction survey) 1/23/10
"I was impressed to see, as soon as I walked in the door, Biff took his drink off the shelf and put it behind the desk while greeting me with a friendly hello. Very professional! I was also glad I was not made to feel uncomfortable for having gone to another salon in the past. After all, I think it is a great compliment for a customer to return after trying another salon! The color is great! It is nice to pamper myself a little again!"
Jennifer (review from our online client satisfaction survey) 1/9/10
"I always enjoy my visits to Balance and it is now my only destination for haircuts. I enjoy the friendly staff and service made available. 5 star satisfaction!"
Eric (review from our online client satisfaction survey) 1/6/10